Essentials of ISO 9001 QMS Internal Audits From Alison

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Learning Outcomes

Having completed this module you will be able to:

  • Distinguish the differences between internal audits and external audits.
  • Recall the four categories of audits as per ISO 9001.
  • Outline the two stages of conducting a certification audit according to ISO 9001.
  • Explain the integration of an ISO 9001 audit program with the PDCA cycle.
  • List down the essentials of audit planning.
  • State ISO 9001 requirements regarding the audit objective, scope, team selection, and work document preparation.
  • Identify different ways to determine the competence of an auditor.
  • Describe the information collection and processing procedures and questioning techniques to gather information.
  • List the types of non-conformities encountered during an audit.
  • Discuss the steps involved in audit completion and taking corrective actions.
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